Privacy Policy
Last updated: May 21, 2025
TMAI, LLC ("TMAI," "we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your Personal Information when you access or use our website, fee allocation software, or related services (collectively, the "Services"). FeeSplitter is a product offered by TMAI, LLC.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. PERSONAL INFORMATION WE COLLECT
"Personal Information" means information that identifies or relates to an identifiable individual. We collect the following types of Personal Information:
- Name
- Business email address
- Business mailing address
- Telephone number
- IP address (which may give us an approximate location)
- Login credentials and account-related data
- Payment and billing contact information
We do not knowingly collect sensitive personal information such as Social Security numbers, health data, geolocation data, biometric data, or information about protected characteristics.
2. HOW WE COLLECT PERSONAL INFORMATION
We collect Personal Information:
- Directly from you when you create an account, provide billing data, or communicate with us.
- Automatically, including usage data and log data, through cookies and analytics tools.
- From service providers, such as third-party payment processors and support platforms.
3. HOW WE USE PERSONAL INFORMATION
We use Personal Information to:
- Provide, configure, support, and maintain the Services
- Create and manage user accounts
- Respond to support requests and inquiries
- Communicate about changes to our policies or services
- Analyze usage and improve our Services
- Comply with legal obligations and enforce our agreements
We may aggregate or anonymize data for internal analytics, benchmarking, or service improvement. Once anonymized, the data no longer identifies individuals and may be used for any purpose.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We do not sell your Personal Information.
We may share Personal Information only:
- With service providers who perform services on our behalf, such as cloud hosting, support, analytics, and payment processing. These providers are contractually required to protect your data.
- In legal or regulatory contexts, when required to comply with law, enforce our rights, or protect against fraud or misuse.
- In the context of a business transaction, such as a merger or sale, where your information may be transferred as part of the transaction.
- With your consent, such as in connection with integrations or authorized disclosures.
5. INFORMATION COLLECTED AUTOMATICALLY
When you use our Services, we and our service providers may collect data such as:
- Device and browser information
- IP address and general location
- Time and duration of use
- Usage patterns and diagnostic data
- Cookies and similar technologies (used for functionality and analytics)
We may use Google Analytics and similar tools to understand how our Services are used. You can learn more about Google Analytics at Google's Privacy Page and opt out using this tool.
6. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no security system is impenetrable. If you believe your information has been compromised, please contact us immediately at contact@feesplitter.com.
7. USE BY MINORS
Our Services are intended for use by businesses and individuals 18 years or older. We do not knowingly collect Personal Information from children under 16. If we learn we have done so, we will delete such information.
8. CROSS-BORDER DATA TRANSFERS
We are based in the United States. Your information will be stored and processed in the U.S., which may have different data protection laws than your country of residence.
9. THIRD-PARTY SERVICES
This Privacy Policy does not apply to any third-party websites or services linked to or from our Services. Please review their privacy policies to understand how they handle your information.
10. YOUR CHOICES AND RIGHTS
You may:
- Access and update your account information by logging into your account
- Request deletion of your account by contacting us at contact@feesplitter.com
- Adjust your browser settings to limit cookie use
Please note that certain data may be retained for legal or operational reasons.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects when the latest changes were made. Your continued use of the Services means you accept the revised policy.
12. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
TMAI, LLC
4034 Outer Dr., Nashville, TN 37204
Phone: (615) 975-5582
Email: contact@feesplitter.com